Al Ghurair Rayhaan By Rotana Hotel - Dubai

Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Al Ghurair Rayhaan By Rotana Hotel - Dubai

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Shuttle

Free city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Al Ghurair Rayhaan By Rotana is a 5-star hotel providing a modern accommodation near to The World, Dubai Mall and Naif Souq. Featuring Arabic architecture, Al Ghurair Rayhaan By Rotana Hotel was renovated in 2012.

Located in a downtown area close to Salah Al Din subway station as well as a mosque, a gallery and a tower in Dubai. The property is set within 1 km distance from Dubai city center.

Al Ghurair Rayhaan By Rotana Hotel offers a splendid view to its guests.

There is Union Square train station nearby. The hotel is located 10 minutes' drive from Dubai airport.

Rooms

Premium one-bedroom king room, club rotana king suite and classic king suite have fresh décor along with a microwave, a dining area, a pantry, high-speed internet and a wardrobe. Some rooms overlook the garden. Guests can also use a dishwasher, coffee/tea makers and an electric kettle.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. A range of seafood dishes is offered at the lobby restaurant. The small bar serves a selection of coffee and tea. Guests can dine at Nandos and Ammouneh Lebanese Restaurant, about 300 meters away from the property.

Services

The hotel also offers cars and limousines for rent.

Relax

Al Ghurair Rayhaan By Rotana Hotel pampers guests with an outdoor swimming pool, a sun terrace and squash courts. On-site fitness facilities include a fitness centre and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of floors:   15.  Number of rooms:   428.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Free safe at reception
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • Early check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Drugstore/Pharmacy
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • No alcohol served on-site
  • Florist/Flower shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Squash court
  • Tennis court
  • Squash

Services

  • Paid airport shuttle
  • Free city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Bank service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Snack bar
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Theater
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • City view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Separate sitting area
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Bathroom telephone
  • Toilet

Self-catering

  • Kitchen
  • Electric kettle
  • Microwave
  • Toaster
  • Dishwasher

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  2 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Al Ghurair Rayhaan By Rotana Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -

Get directions
City Center
  • Dubai
    2700 ft
Airports
  • Dubai (DXB)
    3.2 mi
  • Sharjah (SHJ)
    13.2 mi
Train Stations
  • Union Square Station
    1700 ft
  • Baniyas Square Station
    3300 ft
Underground stations
  • Union Metro Station 2
    1400 ft
  • Salah Al Din Metro Station
    2700 ft
  • Bus stop
    700 ft
Restaurants
  • Nando's
    700 ft
  • Nandos (cuisine: African)
    1000 ft
Beaches
  • Al Mamzar Park
    3600 ft
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  2 pm
  • Year renovated:
    2012
  • Number of floors:
    15
  • Number of rooms:
    428

Rooms and availability

Premium Double Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Deluxe|Swiss Select / Premium Room

Premium King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premium King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Al Ghurair Rayhaan By Rotana photos Room
Premium Suite
  • Room size:

    1425 sq. feet

  • Max occupancy:

    5 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
Club Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Room Description:

Standard|Club Room (Double/Twin)

Club King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Al Ghurair Rayhaan By Rotana photos Room
Club Rotana Room
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Kitchenette
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Standard|Club Rotana Standard Double Room

Executive Club Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Deluxe|Swiss Executive / Club Room (Single)

Al Ghurair Rayhaan By Rotana photos Room
Premier Twin Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
Room Description:

Deluxe|Double Or Twin Premier

Al Ghurair Rayhaan By Rotana photos Room
Premier King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Premier Deluxe Single Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed, 1 Double bed

  • Check Prices
Room Description:

Deluxe|Premier / Deluxe Room (Single)

Al Ghurair Rayhaan By Rotana photos Room
Twin Room
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Single bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Closet
  • Free mineral water daily
  • Carpeted floor
  • Adjoining room
  • Ergonomic chair
  • 220/240 V AC
  • Interconnecting doors
  • Fire alarm
  • Wheel chair accessible
  • Newspapers
  • Two line phone
  • Turndown service
  • Accessible by lift
  • Bathroom:Bathroom
  • Jacuzzi
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Phone in bathroom
  • Bidet
  • Shower cap
  • Laundry basket/clothes hamper
  • Grab bars in bathroom
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Dining area
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • In-house movie
  • Data ports
Room Description:

Standard|Twin Room - With Breakfast. Classic-Bed & Breakfast-Standard

Al Ghurair Rayhaan By Rotana photos Room
Classic King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Classic King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Al Ghurair Rayhaan By Rotana photos Room
Classic Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Additional bathroom
  • Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Guest toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|Classic Suite Double Room

One-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Classic 1 Bedroom Apartment. BED & BREAKFAST

Two-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons, 1 Single bed

  • Check Prices
  • Media:CD player
Room Description:

Classic 2 Bedroom Apartment. BED & BREAKFAST

Al Ghurair Rayhaan By Rotana photos Room
Deluxe Single Room
  • Room size:

    455 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 2 Single beds or 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • 24-hour room service
  • Laundry services
  • Slippers
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dual voltage outlet
  • Wardrobe/closet
  • Carpeted floor
  • Adjoining room
  • 220/240 V AC
  • Trouser/pants press
  • Smoke detectors
  • Telephone with data ports
  • Wheel chair accessible
  • Newspapers
  • Voice mail
  • Office supplies
  • Baby listening device
  • Turndown service
  • Accessible by lift
  • Bathroom:Bathroom
  • Jacuzzi
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Guest toiletries
  • Instant hot water
  • Lighted makeup mirror
  • Phone in bathroom
  • Shower cap
  • Laundry basket/clothes hamper
  • Toilet
  • Bedding:Cotton sheets
  • Sofa
  • Cribs available
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • In-house movie
  • Data ports
Room Description:

Deluxe|Single Room Deluxe (Without Breakfast)

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • In-house movie
Al Ghurair Rayhaan By Rotana photos Room
Deluxe Suite
  • Max occupancy:

    5 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|Deluxe Suite Double Room

Al Ghurair Rayhaan By Rotana photos Room
Executive Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Media:Flat-screen TV
  • Wake up service
Al Ghurair Rayhaan By Rotana photos Room
Executive King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Accessible by lift
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Shower cap
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Kitchenette
  • Media:Flat-screen TV
  • Wake up service

Al Ghurair Rayhaan By Rotana Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
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What's nearby

Tourist attractions

  • Dubai Museum3000 ft
  • Bastakia, historisches Altstadtviertel in Dubai4300 ft

Popular areas

  • Palm Islands4300 ft
  • Gold Souk1.1 mi

Places of interest

  • North Tours LLC1700 ft
  • Bateaux Dubai3300 ft
  • Naif Souq4000 ft
  • Consulate General of the United States of America4300 ft
  • Bur Dubai Abra Dock4300 ft
  • British Consulate4300 ft
  • XVA Gallery Dubai1.1 mi
  • Sheikh Mohammed Centre for Cultural Understanding1.1 mi

Train stations

  • Union Square Station1400 ft
  • Baniyas Square Station3000 ft
  • Palm Deira Station1.1 mi

Shopping areas

  • Al Ghurair Centre400 ft
  • Twin Towers Shopping Centre2700 ft

Monuments and Landmarks

  • Deira Clocktower4600 ft

Underground stations

  • Union Metro Station 21000 ft
  • Salah Al Din Metro Station2300 ft
  • Al Rigga Metro Station 23300 ft
  • Al Rigga Metro Station3300 ft
  • Abu Baker Al Siddique Metro Station1.0 mi

Local attractions

  • Dubai Creek1.0 mi
    Dubai Creek, Dubai
  • The Dubai Heritage Village1.6 mi
    Entrance of the Dubai Creek, Dubai
  • Dubai Dolphinarium2.4 mi
    P.O.Box 232292, Dubai
  • Dubai Museum1.3 mi
    Al Souq Al Kabeer, Dubai
  • Sheikh Saeed al-Maktoum's House1.7 mi
    Al Khaleej Rd, Dubai

Near the hotel

  • Al Mamzar Park3600 ft
    Al Mamzar, Dubai

    Restaurants nearby

    • Nando's700 ft

      Address: Shop # G26, Ground Floor, Al Ghurair Centre, Al Rigga Road, Al Muraqqabat
      Phone: 04-2211992

      56% likes this, based on 39 reviews

    • Ammouneh Lebanese Restaurant1000 ft

      Address: Al Rigga Street
      Phone: 04 2688811

      86% likes this, based on 37 reviews

    • table 9 by Nick and Scott2300 ft

      Address: Beniyas Road, Hilton Dubai Creek
      Phone: +971 4 212 7551

      75% likes this, based on 400 reviews
      Cuisine: International

    • Nandos1000 ft

      Phone: 600 54 25 25

      57% likes this, based on 149 reviews
      Cuisine: African

    • Aroos Damascus1700 ft

      Address: Murraqabat Street

      77% likes this, based on 54 reviews
      Cuisine: Middle Eastern
      Price Range: USD 7 - USD 12

    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  2 pm
    • Year renovated:
      2012
    • Number of floors:
      15
    • Number of rooms:
      428
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    Cities nearby

    Al Ghurair Rayhaan By Rotana Reviews

    Guest reviews are submitted by our customers after their stay at Al Ghurair Rayhaan By Rotana

    Average guest rating

    8.2out of 10
    Fabulous
    Based on 38 reviews

    Guest reviews

    • Single
      7.8

      Nice new hotel

      The pillow were smelly, I called them to change them but they only changed the pillow case and I called them again and then they changed them, the room service they don't answer the phone I let the phone operator to call me.

    • Couple
      3.2

      Location

      Highly overrated and painfully expensive

    • Single
      9.2

      Clean and friendly staff

      Room service menue and the taste of food is not a wow. Go to resturent much better

    • Older travelers
      9.2

      staff ,clean,luxry

      some of the club lounge not have info. about the club room facilities

    • Single
      8.8

      Good Staff . Wide space . Confort .

      - The taxi was late to go to the airport . - Meeting room in the club should have more privacy . - The seating in the club not friendly atmosphere. - The hotel entrance from the street . - The road lay out in front of the hotel entrance to drop guests or peck up guests is inadequate .

    • Group of friends
      9.6

      I like the place definitely... friendly staff, clean, cozy environment... good food selection...

      when booking.... breakfast is not included and we need to pay seperately...

    • Older travelers
      9.6

      rate,clean, staff ,luxry

      the new staff they have lack of info.

    • Single
      10.0

      Everything. Actually I wanted to send an email to the Manager to tell him/her what a wonderful stay I had in the hotel. It was most excellent!

    • Older travelers
      5.8

      Space New Hotel feeling

      Room Service Level Staff Not Experience

    • Single
      3.8

      The hotel is basic

      No restaurant its only one & so high price , the air conditioning is hot u need more then 3 hours to get cold , no views , quality of bed its basically

    • Single
      7.4

      Clean big room and the "normal" staff are very friendly

      There were a lot of security staff present who ensured you knew they were "on duty" felt like I was being watched all the time. Two reception "desks" to get through, one on the ground floor and another on the 3rd floor. On the ground floor there were two men and a woman on the desk and another 3 "security" guards standing by the doors and lifts, (all these guys do is take your luggage off you.) On the 3rd floor where you actually checkin to the hotel there were about 8 desks but only two of them were open so there was a queue to get checked in yet there was another two "security" guards standing by the lifts which take you up to your room. Had to leave my luggage "downstairs" then go in the lift and up to floor 3 to the checkin desk and when I told them I needed my hand luggage which is on wheels they insisted a security guard got in the lift with me, It was way over the top. They failed to get a taxi for me although I booked it 24 hours in advance, I was told to wait downstairs and they would call me when the taxi arrived when I enquired about when my taxi would arrive I was told "five minutes for your taxi sir all the taxi's are stuck in traffic" Eventually after an hour I complained that I was catching a flight and if they didn't wake up I would miss it!!! So I ended up in the hotel limosine at extra cost to catch my plane...never heard of a 5 star hotel that can't get you a taxi, but someone else was also waiting and he turned to me and said "i have been waiting 40 minutes and this is the 3rd time they have done this to me..so I am not staying here again"..(being cynical maybe it's done on purpose so you have to use the hotel limosine at 3/4 times the cost of a taxi for a ten minute journey to the airport.

    • Older travelers
      9.2

      staff, clean , location everything wifi free , but the value was high

      rate only if its lower it will excellent

    • Older travelers
      3.2

      fitness center, kitchen

      poor cleaning, stupid and expensive Wi-Fi,bad pool, the lack of balconies

    • Single
      6.2

      The hotel design is great. Rooms are spacious, modern, and well designed.

      I had a concern with the room cleanless, which was a suprise for such a 5 star hotel. Daily cleaning of the room was not up to my expectations.

    • Family with children
      9.6

      I liked many things

      The room cost was much higher than expected , when I booked , I selected 2adult n 2children but when reached I wss given a normal deluxe room but the price was higher than the normal room.

    How to reach hotel

    hotel Al Ghurair Rayhaan By Rotana Hotel - Dubai Dubai location
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    Hotel Address:

    Al Omar Bin Al Khattab Street, Dubai, United Arab Emirates, -

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    City Center
    • Dubai
      2700 ft
    Airports
    • Dubai (DXB)
      3.2 mi
    • Sharjah (SHJ)
      13.2 mi
    Train Stations
    • Union Square Station
      1700 ft
    • Baniyas Square Station
      3300 ft
    Underground stations
    • Union Metro Station 2
      1400 ft
    • Salah Al Din Metro Station
      2700 ft
    • Bus stop
      700 ft
    Restaurants
    • Nando's
      700 ft
    • Nandos (cuisine: African)
      1000 ft
    Beaches
    • Al Mamzar Park
      3600 ft
    Hotel information
    • Check-in:
      from  12 pm
    • Check-out:
      until  2 pm
    • Year renovated:
      2012
    • Number of floors:
      15
    • Number of rooms:
      428